Spend day loan jpscu. COK responds to consumer’s question loan payment that is regarding

Claudienne Edwards Sunday, June 16, 2019

Dear Claudienne

We took down an online payday loan from COK Sodality in Cross roadways from the 31st October 2017 and must have paid back it through salary deductions. But, we resigned through the business where we worked prior to the income deductions when it comes to loan had been completed.

Sometime in 2017, we decided to go to COK to find out of the balance owing in the loan and paid the outstanding quantity.

In April 2019, We sent applications for a loan at another standard bank and ended up being rejected the mortgage since they stated my credit history revealed that I experienced that loan outstanding with COK from 2016.

I was told that I had an outstanding balance of seventy seven dollars and seventy six cents ($77.76) when I went to COK to have the matter sorted out,.

Whenever I remarked that we had completely paid back the mortgage, I happened to be told that when i desired to query the problem, I would personally need certainly to make a issue to your credit bureau.

We decided to go to the credit bureau during the Towers at 25 Dominica Drive (Kingston) on 25, 2019 and filled out a complaint form april. I happened to be offered a receipt and told that i might be contacted within 14 days that are working.

Them on May 17,2019 and was told that they sent COK an email and had not received a response when I called.

Whenever I once again called the credit bureau on might 27,2019 I happened to be told that COK had nevertheless perhaps not taken care of immediately their e-mail,

I will be searching for your assist to own COK straighten out this matter.


Dear CM

Inform Claudienne has been around interaction with COK Sodality Cooperative Credit Union Limited in regards to your problem. COK has sent Tell Claudienne the following email:

“Reference is always to your e-mail of might 31, 2019 therefore we now react the following:

Our user CM lodged a dispute towards the credit bureau in terms of three loans that have been given by COK Sodality Cooperative Credit Union Ltd, and that have been being reported as active. The user has stated that the report is inaccurate.

This matter had been under research within COK and our findings unveiled that the 3 loans being disputed by CM happen repaid. The loan that is specific to in CM’s e-mail for you, is really a payday loan of $50,000 because of the account quantity 351. This loan had been given on October 31, 2016 for half a year, to grow on April 30, 2017. The loan ended up being paid back on June 8, 2017. Nevertheless, as a result of technical problems with our bodies, the account had been nevertheless being mirrored as active.

We now have since amended the account on our system/records to exhibit a liquidated status, and now have ready the appropriate letters become sent to your two credit agencies to additionally adjust their documents correctly.

A duplicate with this page is forwarded to CM via email.”

COK also sent Tell Claudienne a duplicate of the e-mail delivered to you.

The COK email to you personally claimed: “We sincerely regret the wait in responding and hope that utilizing the matter now remedied, it will be possible to conduct greater ease to your business.

We want you best wishes.”

JPS breaches workplace of Utilities Regulation (OUR) criteria

We have a home in downtown Kingston and I also placed on the Jamaica Public service provider (JPSCO) for my electricity supply become upgraded from 110V to 220V and had been encouraged that the update could be performed within five working (company) times. Despite a few telephone phone calls into the JPS, significantly more than 10 times later the JPS have not done the update. I became told which they arrived to complete the update but didn’t have the various tools to complete the job, because they were unaware that my community had been from the household Advanced Meter Infrastructure (RAMI) system.

That reason had been unsatisfactory due to the fact residences had been utilized in that system in 2015. Additionally it is a definite coastline associated with the JPSCO and workplace of Utilities Regulation(OUR) Guaranteed Standard EGS1 that states that “a simple connect” such as for example We asked for should really be completed within four (4) company times.

I would personally appreciate your assistance, once the incapacity associated with JPS to provide the required voltage in a manner that is timely triggered me personally great inconvenience and it has adversely affected efficiency within my dwelling.


Tell Claudienne asked for the JPS to analyze your trouble and records that the voltage had been upgraded 35 times after you have made the demand.

Tell Claudienne records that whenever you asked for settlement through the JPS for the breach associated with the Guaranteed Standard by payday loans Hawaii maybe not updating the voltage inside the 4-5 period, you were advised that the consumer is not compensated for a “simple connect” breach day. You are wished by us good luck.