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If you should be unhappy with any element of our solution, we wish you to obtain in contact by:

We’re going to do our better to resolve your concerns because of the finish for the 3rd business day after getting your grievance. If we are not able to eliminate your issues we’re going to issue a written acknowledgement within five trading days and our written final response within eight weeks of getting your problem. Complete contact information when it comes to Ombudsman are shown below.

Our last reaction will show you that you’ve got ultimate recourse into the Financial Ombudsman provider. We shall enclose their standard explanatory leaflet should you want to escalate your grievance for them. You need to repeat this within half a year regarding the date of y our response that is final or may well not consider carefully your grievance after that timing.

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sunny.co.uk is really a trading name of Elevate Credit Global Limited, registered in England & Wales, business number 05041905, registered office: KPMG LLP, 15 Canada Square, Canary Wharf, London, E14 5GL. Elevate Credit Overseas Limited is regulated and authorised by the Financial Conduct Authority enrollment quantity.

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Customer Relations, Provident

1 Godwin Street, Bradford BD1 2SU

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At Provident, clients have reached one’s heart of our company. We try to give a standard that is high of care and satisfaction and so simply simply simply take all complaints extremely really and can you will need to place things appropriate.

If you are maybe not pleased with the solution which you have actually recieved then please speak to an associate associated with team.

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Difficulty with your loan?

Everybody knows that circumstances can easily alter, therefore when you’re in times where you believe that you might not have the ability to make your next repayment or perhaps you are struggling with all the quantity you’ll want to repay, you will find actions you can take.

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A property credit loan from Provident will need a Provident Representative to talk about your revenue, outgoings as well as other economic commitments. Open to British residents aged 18 and over. Penned quotations can be obtained on demand. Rates can vary in Northern Ireland.

Provident is just a trading title of Provident private Credit Limited. Registered Office: No. 1 Godwin Street, Bradford, Western Yorkshire, BD1 2SU. Registered quantity 146091 England. Regulated and authorised because of the Financial Conduct Authority.